Mon-Fri / 08:30 - 21:00 | Sat-Sun / 10:00 - 20:00

Monday - Friday / 08:30 - 21:00
Saturday - Sunday / 10:00 - 20:00

01636 370600

Basket

Project Timber accepts Visa, Mastercard, Amex & Maestro through our 100% secure SSL payment providers - WorldPay & PayPal.

Oops..

It appears you are visiting us on Internet Explorer 9 or earlier. Please upgrade to a later version of Internet Explorer. Alternatively, you can view our website on Google Chrome, Mozilla Firefox or Apple Safari.

Returns

FAQs

Can I still cancel my order?

Yes, you can confirm your order cancellation by sending an email to [email protected].

How do I return items?

Call our customer service team on 01636 370600 to make the necessary arrangements.

What to do if I cancelled my order but did not receive my refund?

You need to report the issue by sending an email to [email protected] or calling our friendly customer service team on 01636 370600.

Can I return an assembled item?

No, we can only accept disassembled items that packaged properly for returns.

Customise delivery

Simply enter your postcode to customise delivery times to your address.

Request a callback